Faith in action.Who we are
This website, www.actionreach.org, is operated by ActionReach Zambia (“ActionReach”, “we”, “us”). This policy explains what information we may receive when you use the site and how we treat it. If you have questions, write to info@actionreach.org.
Information you give us
When you use our contact or volunteer forms, or email us, we receive the details you choose to share, such as your name, email address, organisation, area of interest and the content of your message. We use this information to respond to your enquiry. We collect only what is needed to respond. Please do not include sensitive personal information, such as health details or information about children, in messages sent through this site. Concerns about a child’s safety should be raised through our safeguarding page.
Information collected automatically
Like most websites, our hosting service may record standard technical information, such as IP address, browser type, device type and the pages requested, in server logs used for security and maintenance. We do not use advertising or tracking cookies on this website.
Third-party services and links
Pages on this site load typefaces from Google Fonts, which means your browser requests font files from Google’s servers. Some pages link to external websites. These services have their own privacy policies and we are not responsible for their practices.
How we use and share information
We use the information you send us only for the purposes described above. Access is limited to authorised staff who need it to respond to you, and we share it otherwise only where we are required to do so by law.
Children’s information and images
ActionReach is committed to the ethical, dignified and consent-based use of children’s stories, images and information in all our communications. This website is not directed at children and we do not knowingly collect personal information from children through its forms.
Keeping information safe and how long we keep it
We take reasonable steps to protect the information we receive. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep enquiry details for as long as they are needed for the purpose for which they were received.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to applicable law. Write to info@actionreach.org and we will respond.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact
For any question about this policy, email info@actionreach.org or use the contact form.